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Privacy Policy

Last Updated: 27 August 2026

Mr Lite Lighting, operated by DSP MANAGEMENT & SOLUTIONS SDN BHD, respects your privacy and is committed to protecting your personal data.

Personal Data We Collect

Depending on how you interact with us, we may collect:

  • Full name
  • Contact number
  • Email address
  • Billing and delivery address
  • Account information
  • Order and transaction information
  • Delivery and payment information
  • IP address, browser and device information
  • Website activity and pages visited
  • Other information you voluntarily provide

How We Use Your Data

Your personal data may be used to:

  • Process orders and payments
  • Arrange delivery
  • Provide installation and after-sales services
  • Manage customer accounts
  • Respond to enquiries
  • Process returns, exchanges and warranty claims
  • Provide customer support
  • Verify transactions and prevent fraud
  • Improve our website, products and services
  • Maintain business records
  • Send service-related communications
  • Send marketing communications where permitted by law and applicable consent

Marketing Communications

We may send information about promotions, new products, special offers, events and services where permitted by applicable law.

You may opt out of marketing communications at any time. This will not affect necessary transactional or service-related communications.

Cookies

Our website may use cookies to:

  • Enable essential functions
  • Remember preferences
  • Improve website performance
  • Understand website usage
  • Analyse traffic
  • Support relevant marketing activities

You may manage or delete cookies through your browser.

Disclosure of Personal Data

Where reasonably necessary, personal data may be shared with service providers such as payment providers, banks, delivery providers, IT providers, hosting providers, analytics providers, installation partners, professional advisers, auditors and relevant authorities.

We take reasonable steps to ensure appropriate protection of personal data.

Data Security & Retention

We take reasonable measures to protect personal data against unauthorised access, disclosure, loss, misuse, alteration and destruction.

Personal data is retained only for as long as reasonably necessary for business, contractual, accounting, legal and regulatory purposes.

Your Rights

Subject to applicable laws, you may request access to or correction of your personal data, withdraw consent where applicable, or request restriction of certain processing including direct marketing.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content or security.

Malaysian Data Protection

We process personal data in accordance with applicable Malaysian data protection laws, including the Personal Data Protection Act 2010 (Act 709) and applicable requirements.

Changes & Contact

If you have any questions, requests or complaints regarding your personal data or this Privacy Policy, please contact us.

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